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Teri

Delete your Teri account

Teri is a four-player card game developed and published by Jyamun Corp OÜ. You can delete your Teri account, and the player data attached to it, at any time — from inside the app or by email.

This page covers the Teri app on Android, iOS, and the web build at taeri-e2a33.web.app. The developer of record is Jyamun Corp OÜ, Sepapaja tn 6, Lasnamäe linnaosa, Harju maakond, Tallinn, 15551, Estonia.

There are two ways to delete. Deleting in the app is immediate and needs no approval from us. If you can no longer sign in, email us instead.

How to delete

Two ways to delete your account

Option A — recommended

Delete inside the app

Self-service and immediate. Nothing to wait for.

  1. Open Teri and sign in to the account you want to delete.
  2. Tap the gear icon in the top-left corner of the home screen.
  3. Choose Delete Account.
  4. Type DELETE in the confirmation box, then confirm.

The word DELETE must match exactly — it is the guard on the one action you cannot undo. Your account and data are removed as soon as you confirm, and you are signed out.

Option B — by email

Request deletion by email

Use this if you have lost access to the account and cannot reach Settings.

Email jyamunadmin@gmail.com with:

  • your in-game alias, and
  • the email address on the account.

Send it from that email address where you can — it is how we verify the request is yours. We reply within 7 days and finish the deletion within 30 days of verifying it.

What happens

What is deleted, and what is kept

Either route runs the same deletion. Here is exactly what it touches.

Deleted

Data permanently removed when you delete your Teri account.
What is deletedDetail
Your player profileThe whole document: user ID (uid), the display name your sign-in provider gave us, your friend code, in-game alias, equipped avatar, title and background, every item you own, your coin balance, your daily and weekly task progress, your game statistics — games played, wins, and losses — and the times you last sent a report.
Your friendshipsBoth sides. Your friend list goes, and you are removed from the friend list of everyone who had you.
Your blocksBoth sides. Players you blocked, and the matching records held against the players who blocked you.
Friend requestsEvery pending request — ones you sent and ones you received.
Party invitesEvery pending invite — ones you sent and ones you received.
Your partyIf you are in a party when you delete, the party is disbanded and the other members return to the lobby.
Your sign-in accountThe Firebase Authentication record itself, including your email address and the hashed password or the linked Google, Apple, or Play Games identity. You cannot sign back in.
Teri’s access to your Apple accountIf you use Sign in with Apple, the Game asks Apple to revoke its access. This can fail without stopping the deletion; you can always remove Teri yourself in your Apple ID settings, under Sign in with Apple.
Your uid in game recordsYour uid is replaced with “deleted” in the record of every game you played, including one still in progress. If you were seated for a game that had not started yet, your seat is cleared, so that game’s record never contains your uid.

Kept

The narrow set of records that survive account deletion, and why.
What is keptDetail
A game already in progressA live game is not deleted — three other players are still in it. Your seat is renamed “Deleted Player” and your avatar and title are cleared straight away. The game’s live data, which still holds your uid, is removed by our cleanup job once the session ends. Its permanent record keeps your seat as “deleted”.
Game records, anonymisedThe cards and moves of games you played are kept, because they are also the other players’ games. Your uid in them is replaced with “deleted”, and the records themselves are deleted 12 months after the game. A kept report about one of those games still carries its session identifier, so that record can still be connected to the players the report names.
Reports you filed, and reports filed against youPlayer reports and bug reports are kept as safety and moderation records for 12 months after they are filed, then deleted, so a report cannot be erased by deleting either account involved. They still contain the uid and alias they were filed with — yours as the sender, or yours as the reported player — both in our database and in the copies delivered to our Gmail support mailbox through Resend, our email processor.
Crash logsCrash and error reports collected by Firebase Crashlytics on mobile, if crash reporting was on for you. They are diagnostic and expire after 90 days. Crash reporting is off on the web build.
Server logsTechnical logs written by Firebase Hosting and Cloud Functions, which can include an IP address and request timestamps. They expire on Firebase’s default retention schedule.
Anything the law requiresRecords we are legally obliged to retain, kept only for as long as that obligation lasts.

There is no partial deletion. Apart from the reports listed above, we do not hold player data that exists independently of your account — game records are anonymised when you delete it — so there is no way to delete some of it and keep the rest; deletion is all-or-nothing. If you only want to change your alias, avatar, title, or background, edit your profile in the app instead; that does not require deleting anything.

How long it takes

  • Active systems: immediately. An in-app deletion removes your profile, your relationships, and your sign-in account as you confirm it. An email request is completed within 30 days of verification.
  • Backups: we do not keep backups of our database, so once your data is deleted, no copy of it survives elsewhere.
  • Crash and server logs: these expire on Firebase’s default schedules rather than on request.

Deletion is permanent

  • There is no undo, no grace period, and no way for us to restore a deleted account.
  • Your coins, avatars, titles, backgrounds, and win record do not survive deletion, and cannot be moved to another account.
  • Your alias is released. Signing up again creates a new, empty account — it does not recover the old one.

Questions before you delete?

Our Privacy Policy sets out everything we collect and why. If you want a copy of your data first, or you are not sure which account is which, ask us before you delete — write to jyamunadmin@gmail.com.